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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Sammic products

The group "New Technologies" offers for review the products of the plant Sammic: commercial dishwashers, vacuum packaging machines, submersible circulators, sous-vide baths, shock freezing chambers, steam convectors, vegetable cutters, cutters, manual choppers, food processors, blenders, turbo blenders, emulsifiers, planetary, spiral dough mixers, dough shapers, potato peelers, centrifuges, meat grinders, burger presses, bone saws, slicers, baguette slicers, can knives, knife sterilizers, convection ovens, microwaves, Salamander grills, soup kettles, pancake makers, doner machines, fryers, marmites, toasters, tables, cabinets, wall shelves, trolleys, gastro containers, spare parts, accessories
  • Commercial dishwashers Sammic
    Commercial dishwashers
    UX-50C ISO, AX-50, etc.
  • Commercial Vacuum Packaging Machines Sammic
    Commercial Vacuum Packaging Machines
    SE-810LL, SU-310P, etc.
  • Equipment for Sous-vide Sammic
    Equipment for Sous-vide
    SMARTVIDE XL, SVC-14, etc.
  • Shock freezing chambers Sammic
    Shock freezing chambers
    AT-3 1/1, AT-5 1/1 PW, etc.
  • Steam convectors and pizza ovens Sammic
    Steam convectors and pizza ovens
    HX-611, HX-711, etc.
  • Commercial Vegetable Slicing Machines Sammic
    Commercial Vegetable Slicing Machines
    CA-4V, CK-241, etc.
  • Commercial blenders and turbo blenders Sammic
    Commercial blenders and turbo blenders
    XM-22, MB-21, etc.
  • Dough preparation equipment Sammic
    Dough preparation equipment
    BM-5E, BM-5, etc.
  • Commercial potato peelers and centrifuges Sammic
    Commercial potato peelers and centrifuges
    M-5, PI-10, etc.
  • Recycling equipment Sammic
    Recycling equipment
    PS-32R, PH-100, etc.
  • Beverage equipment Sammic
    Beverage equipment
    ECM, ECP, etc.
  • Thermal equipment Sammic
    Thermal equipment
    TP-200, ST-22, etc.
  • Stainless steel equipment and accessories Sammic
    Stainless steel equipment and accessories
    EC-30, MCM-712, etc.
  • Spare parts and accessories Sammic
    Spare parts and accessories
    2313132, 2313119, etc.

NEW TECHNOLOGIES GROUP

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